1 Information We Collect
We collect the following types of information when you use RushTech POS:
Personal Information:
- Name, email address, phone number, and business name provided during registration
- Billing and payment information when you subscribe to a paid plan
- Login credentials (passwords are stored in encrypted/hashed form)
Business & Operational Data:
- Products, categories, inventory, and pricing data you enter into the system
- Sales transactions, order history, and customer records managed through the POS
- Employee/user accounts and role assignments created within your POS account
Technical Data:
- IP address, browser type, device information, and operating system
- Usage logs, access times, pages visited, and feature interactions
- Error logs and performance metrics for service improvement
2 How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the RushTech POS platform and services
- To process transactions, generate invoices, and manage your subscription
- To personalise your experience and deliver relevant feature recommendations
- To communicate with you about account updates, support enquiries, and service notifications
- To send promotional communications (only with your consent; you can opt out at any time)
- To monitor, analyse, and improve platform performance, security, and reliability
- To comply with legal obligations and enforce our terms of service
Note: We will never sell your personal information to third parties for marketing purposes.
3 Data Storage & Security
We take the security of your data seriously and implement industry-standard measures to protect it:
- All data is transmitted over encrypted connections using SSL/TLS protocols
- Passwords are hashed using strong one-way hashing algorithms and are never stored in plain text
- Database access is restricted to authorised personnel and systems only
- Regular security audits and vulnerability assessments are performed
- Automated backups are maintained to ensure data recovery in case of system failure
Your data is stored on secure servers located in India. We employ physical, administrative, and technical safeguards to protect against unauthorised access, alteration, disclosure, or destruction of your information.
4 Cookies & Tracking
RushTech POS uses cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for authentication, session management, and core platform functionality
- Analytics Cookies: Help us understand how you use the platform so we can improve features and performance
- Preference Cookies: Remember your settings and preferences for a personalised experience
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect platform functionality.
5 Third-Party Services
We may use trusted third-party service providers to support our operations:
- Payment Processors: To securely handle billing and subscription payments
- Cloud Hosting: For reliable data storage and infrastructure
- Email Services: To deliver transactional and support-related communications
- Analytics Providers: To gather anonymised usage insights for platform improvement
These third parties are contractually obligated to handle your data securely and only for the purposes we specify. They are not permitted to use your information for their own marketing.
6 Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- With your consent: When you explicitly authorise us to share information
- Legal compliance: When required by law, regulation, court order, or government request
- Business transfers: In connection with a merger, acquisition, or sale of assets (with prior notice to you)
- Protection: To protect the rights, property, or safety of RushTech POS, our users, or the public
7 Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of any inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Data Portability: Request your data in a structured, machine-readable format
- Withdraw Consent: Withdraw consent for marketing communications at any time
- Objection: Object to processing of your data for certain purposes
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within 30 days.
8 Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Active Accounts: Data is retained for the duration of your subscription and active use of the platform
- Closed Accounts: Personal data is deleted or anonymised within 90 days of account closure, except where legally required to retain
- Transaction Records: Financial and transaction records may be retained for up to 7 years for tax and regulatory compliance
9 Children's Privacy
RushTech POS is a business-to-business platform designed for use by businesses and their authorised personnel. Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes:
- We will update the "Effective Date" at the top of this page
- We may notify you via email or through an in-app notification
- Continued use of RushTech POS after updates constitutes acceptance of the revised policy
We encourage you to review this page periodically to stay informed about how we protect your data.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: